Tell us what failed.
Takes about 90 seconds. The replacement ships free once the worn pair (washed) arrives at our facility.
Sign in to start a warranty claim.
Every warranty claim is tied to a customer account so we can track it for you and confirm shipment of your replacement. Sign in if you've ordered before, or create an account — works the same whether you bought from us, Amazon, or at a trade show.
What's covered.
If a sock with our name on it has worn through, we replace it. The warranty applies to every pair we've ever made.
Worn through
Heel or toe worn through, holes anywhere on the sock — from regular use, however many years in.
Hard-use failure
Job sites, trail miles, court hours — if hard wear puts a hole through them, send them in.
Construction issues
Loose stitching, blown seam, anything where the manufacturing failed before the fiber did.
Any line, any age
Thrive, Surino™, Conquer, Explore, Prevail, Adventure — every line, every height, every blend.